All Greenscapes technicians use caution while netting, temporarily housing and acclimating your fish and other pond life. Fish are netted with Koi quality nets and are stored in the existing pond water. Fish are re-acclimated by slowly cross pumping the fresh, dechlorinated pond water with the tub water. After slowly matching temperature, we make every reasonable effort to bowl the fish into the cleaned pond rather than re-netting. We reserve the right to cancel cleanouts where fish are deemed by any technician of ill health or appear injured. Greenscapes or its technicians cannot be held responsible for any scratches, scuffs, cloudy eyes, awakening parasites, re-injuries, ulcerations, or loss of life.
For Seasonal Programs the first payment is due April 1st. Monthly payments are due the 1st of each month April- November.